Refund Policy & Guarantee

We believe in the performance and reliability of PDF Converter Lab. If our tools do not meet your expectations or solve your document challenges, we will issue a 100% full refund on any initial subscription purchase made within the last 30 calendar days. No complicated paperwork or phone calls required.

Eligible for refund: First-time Pro or Business monthly subscriptions within 30 days of purchase; annual plan renewals if requested within 7 calendar days of the renewal date. Ineligible: Enterprise contracts with custom SLA tiers; accounts terminated due to verified violations of our Acceptable Use Policy; API credits consumed beyond standard evaluation limits.

To initiate a refund, simply email [email protected] from the email address linked to your account with your invoice or transaction ID. Our support team processes all eligible refunds within 2 business days. The funds will appear on your bank statement within 3 to 7 business days depending on your card issuer.